Behavioral Health Technician Lead (BHT Lead)

📍 Grace House – Asheville, NC
🏥 Pyramid Healthcare
🕒 Full-Time
💲 $18–$20 per hour

Position Summary

The Behavioral Health Technician Lead (BHT Lead) plays a key leadership role within the treatment team at Grace House. In addition to performing all core Behavioral Health Technician (BHT) duties, the BHT Lead provides shift-level oversight of clients and BHT staff, ensuring adherence to program policies, safety protocols, and therapeutic standards. This role serves as a primary point of communication between frontline staff and program leadership to promote consistency, quality care, and a positive treatment environment.

Essential Duties and Responsibilities

• Provide on-shift leadership and guidance to Behavioral Health Technicians, ensuring all BHT responsibilities are carried out effectively

• Communicate critical client and program information during shift transitions to ensure continuity of care

• Assist with scheduling and coverage for the BHT team

• Support and facilitate the intake and orientation process for new clients

• Maintain accurate, timely, and compliant client documentation

• Observe and document client self-administration of medications in accordance with policy

• Coordinate and oversee daily client activities and programming

• Support treatment plan objectives and respond to individualized client needs

• Provide client transportation as required

• Assess behavioral and emotional needs of clients and respond appropriately, including crisis intervention when necessary

• Ensure a safe, clean, and orderly therapeutic environment

• Assist with client dietary needs and meal coordination

• Complete all required training in accordance with company policies and accreditation/licensing standards

• Perform other duties as assigned

Supervisory Responsibilities

• Provide training, coaching, and daily direction to the BHT team

• Serve as a role model for professional conduct, therapeutic boundaries, and ethical care

Required Qualifications

Education & Experience

• High school diploma or equivalent required

• Preferred: Minimum of 2 years of experience in behavioral health or general healthcare

• CPR, AED, and First Aid certification preferred (or willingness to obtain)

Knowledge, Skills, and Abilities

• Strong written, verbal, and interpersonal communication skills

• Ability to assess situations, problem-solve, and make sound decisions

• Ability to manage crisis situations and respond to potential safety risks

• Working knowledge of federal, state, and regulatory compliance standards

• Commitment to ethical practices and maintaining therapeutic boundaries

Physical Demands

• Frequent standing, walking, climbing stairs, reaching, and use of hands

• Occasional sitting, stooping, kneeling, crouching, or twisting

• Ability to lift up to 50 pounds occasionally and carry up to 25 pounds regularly

• Vision requirements include close, distance, peripheral, depth perception, color vision, and focus adjustment

Work Environment

• Indoor, moderately quiet treatment setting

• Exposure to communicable illnesses and potentially traumatic situations, including psychiatric emergencies

• Local travel required; reliable personal transportation is necessary

• Schedule based on operational needs