ACTT Qualified Professional

Our Assertive Community Treatment Teams (ACTT) offer a "hospital without walls" program, delivering high-intensity behavioral health services directly within the community to support individuals who may lack access to essential care. ACTT comprises a comprehensive team of professionals from diverse disciplines, providing tailored services to address clients' mental health, substance use, vocational, and housing needs, employing evidence-based treatment methods, comprehensive service planning, and tracking of outcome measures.

We collaborate with various local and state agencies that conduct compliance and outcome studies for our clinical services, reinforcing our commitment to continuous improvement in outcomes for individuals with severe mental illness who are most at risk of psychiatric crises and affected by other social determinants of health.

Pyramid Healthcare in Rocky Mount NC is actively seeking Qualified Professionals to join our dynamic community-based team. A background in vocational and housing rehabilitation, as well as mental health work, is preferred.

Salary: $22 - $26 per hour
Schedule: Full Time, 40 hours per week with benefits

Position Overview

The Qualified Professional is responsible for ensuring the highest quality of care through utilization review, treatment planning, discharge planning, and interdisciplinary collaboration.

Qualifications

Education & Experience:
Bachelor’s degree in Social Work, Counseling, or Psychology from an accredited institution is required. A Master’s degree in a Human Services discipline is preferred. Candidates must meet QP status according to 10A NCAC 27G.0104. 1-3 years of experience working with individuals with severe and persistent mental illness is preferred. A valid driver’s license is also required.

Key Responsibilities

• Utilization Review: Collect pertinent data related to patient care and treatment. Adhere to CARF and October Road CQI processes. Coordinate and obtain initial and ongoing approval from LME, ValueOptions, and third-party authorities.
• Treatment Planning: Develop person-centered treatment plans aligned with MH/SA treatment best practices. Ensure treatment plans address the needs of individuals, families, and consumers. Complete treatment plans in a timely manner while adhering to CARF, DHHS, LME, and October Road CQI standards. Formulate appropriate post-discharge placement plans to ensure continuity of care for consumers and families. Communicate pending and planned discharges to administrative staff and complete all required discharge documentation, including summaries.
• Treatment Team Coordination: Facilitate regularly scheduled treatment team meetings. Provide clinical expertise and actively engage with a multi-disciplinary treatment team.
• Treatment Plan Reviews: Conduct scheduled reviews of treatment plans with the treatment team. Provide written treatment plan updates for placement in clinical records. Obtain necessary consumer signatures on required forms.
• Referral Source Communication: Maintain consistent communication with referral sources as appropriate. Provide updates on consumer progress. Develop and coordinate discharge plans in collaboration with referral sources. Prepare and conduct concurrent reviews for referral sources.
• Documentation: Ensure timely and accurate completion of medical record documentation. Maintain records of all outside contacts as well as therapy sessions.
• Continuous Quality Improvement (CQI) & Teams: Actively participate in at least one CQI team annually. Engage in the peer record review process. Conduct NCTOPPS data entry.
• Staff Relationships: Foster productive, effective, and professional relationships across all disciplines. Keep supervisors informed of significant issues and developments. Be receptive to feedback and supervision.
• Training Requirements: Complete all required initial and annual training, including: Consumer Rights, CQI, Confidentiality, Ethics, CPR, First Aid, and Case Management. Provide transportation for clients to access community resources. Participate in emergency services duty on rotation, including commitment procedures, after-hours assessments, crisis planning, and hospital diversion.

Skills & Competencies

• Willingness to learn and grow professionally.
• Strong interpersonal skills to function effectively within a treatment team.
• Ability to maintain appropriate professional boundaries.
• Maturity in judgment and behavior.
• Valid driver’s license and ability to provide references and transcripts from an accredited college.
• Adherence to NAADAC ethical policies.