Administrative/Intake Assistant Evenings
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Summary:
Pyramid Healthcare is expanding to Prince George's County! Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery, and eating disorder treatment modalities. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that provide patients with the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Pay range:
$15hr-$17hr
Shift:
3:00 PM - 11:30 PM
Essential Duties and Responsibilities:
- Answer all calls through appropriate call queues.
- Resolve all questions from callers and/or route calls to the appropriate site/department.
- Complete all documentation in EMR and marketing systems related to calls.
- Complete initial prescreening and make a determination of appropriateness for scheduling based on exclusionary guidelines.
- Schedule new and returning patients appropriately in the EMR system.
- Complete follow-up duties necessary to resolve all outstanding issues and complete scheduling of LOCA for new/returning patients.
- Complete outbound call duties – related to calls and/or assigned tasks (voicemails, faxes, web submissions, team email monitoring).
- Maintain performance as related to KPIs and performance/quality review measures.
Education, Experience:
High School Diploma or equivalent required. Three years of previous administrative experience, two of which must be in a medical setting, is required.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.
