Case Coordinator

Allentown Facility Client Support

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Case coordination assists individuals to achieve physical and mental wellness through the planning of health and social services. This includes but is not limited to advocacy, assessment, planning, and education. The case coordinator along with the care team will ensure that the individual is established with services in a coordinated, effective, and efficient manner. The case coordinator will offer support as well as monitor and track an individual's progress throughout the course of his/her treatment.

Schedule: M-F 8am-4:00pm

Essential Duties and Responsibilities:

  • Ensures clients have access to full continuum of traditional and non-traditional services by assessing client needs.
  • Monitors and tracks the progress of clients and facilitates team meetings to ensure needs are addressed, escalates and assesses as necessary.
  • As part of the Recovery Support Services team, creates, facilitates, and monitors individualized care plans.
  • Uses assessment data to drive engagement efforts of the Recovery Specialists
  • Works with Nurse Navigator(s) to provide additional support for clients with complex physical health needs/concerns.
  • Can provide level of care assessment if needed
  • Works closely with the marketing team to grow relationships with community based providers.
  • Other duties as assigned

Education, Licensure, & Experience

  • A Master’s degree from an accredited college with a major in chemical dependency, psychology, social
    work, counseling, nursing (with a clinical specialty in a human services field) or other related field.
  • A Bachelor’s degree with the same education requirements and 1 year of clinical experience.
  • An associate’s degree with the same education requirements and 2 years of clinical experience.
  • Full certification as an addictions counselor by a statewide certification body, which is a member of a National certification body or certification by another state government’s substance abuse counseling certification board.
  • Current licensure in this Commonwealth as a physician.
  • Current licensure in this Commonwealth as a registered nurse and a degree from an accredited school of nursing and 1 year of counseling experience.

Facilitating process group therapy, individual therapy, and family therapy. Drug and Alcohol/Mental Health
experience. Treatment planning experience.

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Excellent oral and written communication and interpersonal skills
  • Sound clinical judgment and excellent clinical skills
  • Ability to problem solve by gathering and analyzing information
  • Ability to handle a crisis situation and react appropriately
  • A working knowledge of federal and state standards as well as regulating body standards.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

 

Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

 

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

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