Dining Services Manager
Inpatient Substance Use Disorder Treatment Center
Location: Hampton / Newport News, VA
Schedule: Full-Time (Traditional daytime schedule with evening/weekend coverage as needed)
Compensation: Up to $54,000 annually (based on experience)

About the Role
We are seeking a Dining Services Manager to oversee all food service operations at our inpatient substance use disorder treatment center in the Hampton/Newport News area. This role is responsible for delivering high-quality dining services while maintaining a clean, safe, and sanitary environment in compliance with all regulatory standards. The Dining Services Manager plays a key leadership role in supporting both client care and employee engagement.

Key Responsibilities

• Promote and uphold Pyramid Healthcare’s mission, vision, and core values

• Plan, direct, coordinate, and oversee all food service department operations

• Supervise and participate in meal preparation, cooking, portioning, and service following standardized menus and recipes

• Lead, recruit, hire, train, schedule, and manage Dining Services staff

• Conduct employee rounding, coaching, and performance evaluations

• Develop and implement standardized processes to ensure operational efficiency and service quality

• Monitor department performance through data analysis and trend evaluation

• Manage purchasing, inventory, labor, and departmental budgets

• Ensure compliance with all food safety, sanitation, and regulatory requirements

• Collaborate with the dietitian to ensure client needs and modified diets are accurately met

• Address client and staff concerns promptly and professionally

• Lead and participate in team meetings, in-service trainings, and continuous improvement initiatives

• Complete required reports, including monthly department operations reports

• Report and investigate workplace accidents or incidents in accordance with policy

• Collaborate closely with facility leadership and other departments

• Provide evening and weekend coverage as needed

• Perform other duties as assigned

Supervisory Responsibilities

• Day-to-day supervision of the Dining Services team, including hiring, training, and performance management

Qualifications

Education & Experience

• Associate’s degree or higher in food service management, culinary arts, or a related field or equivalent experience

• Minimum of 2 years of food service operations experience (healthcare, restaurant, school, or similar environment)

• At least 1 year of supervisory experience preferred

Certifications

• ServSafe certification required or willingness to obtain upon hire

Why Join Us?

• Meaningful work supporting recovery and wellness

• Stable full-time schedule with leadership responsibility

• Collaborative healthcare environment