Nurse Supervisor

Join Pyramid Healthcare and help lead a dedicated nursing team committed to providing compassionate, clinically sound care. We are seeking an experienced Nurse Supervisor to support daily nursing operations, ensure high-quality client care, and contribute to a culture of excellence within our Concord facility.

Key Responsibilities

• Participate in morning meetings and treatment team discussions; accurately relay information to unit staff.

• Coordinate timely and safe discharges, ensuring clients receive prescriptions, medications, and follow-up instructions.

• Identify, monitor, and support high-risk clients to ensure safety and continuity of care.

• Maintain an accurate and up-to-date bed board; communicate admission updates, unplanned discharges, and other critical information.

• Provide on-call support as needed; assist with shift coverage, staffing schedules, and workflow prioritization.

• Collaborate with clinical, medical, and administrative teams to ensure holistic client care.

• Participate in chart audits, identify improvement needs, and support corrective action plans.

• Review Medication Administration Records (MARs) for accuracy and completeness.

• Monitor detox protocols, including length of stay and clinical appropriateness.

• Assist with client grievances, incident reports, and service recovery efforts.

• Support the Nurse Manager with interviewing, onboarding, and disciplinary processes.

• Communicate regularly with the Nurse Manager regarding client concerns, staffing needs, and operational updates.

• Oversee sample medication distribution and coordinate with the pharmacy to ensure cost-effective medication management.

• Assist with prior authorizations and insurance-related clinical documentation.

• Ensure labs are processed and reviewed; sign off on lab results and transcribe provider orders as needed.

• Verify HCG test results before medication initiation in accordance with protocols.

• Ensure proper consent procedures are followed with every client.

• Provide direct nursing care including assessments, treatment planning, medication administration, vitals, detox protocol oversight, and supporting the medical provider as needed.

• Perform additional duties as assigned.

Technical Competencies

• Strong knowledge of substance use and co-occurring disorders.

• Understanding of HIPAA, confidentiality regulations, and state licensing standards.

• CPR, AED, and First Aid required (or willingness to obtain).

• Ability to build positive, professional relationships with clients, staff, and external partners.

• Commitment to quality improvement and organizational success.

Education & Experience

• Current RN license in the state of North Carolina (required).

• Supervisory or leadership experience strongly preferred.

• Knowledge of continuous improvement practices and regulatory bodies (CARF, DDAP, Office of Mental Health).

• Strong leadership, coaching, and team-building skills.

• Excellent decision-making, critical-thinking, and problem-solving abilities.

• Ability to multitask, maintain confidentiality, and manage competing priorities.

Professional Attributes

• Professional, reliable, and ethically grounded.

• Strong written and verbal communication skills; able to work effectively with diverse populations.

• Organized, detail-oriented, and skilled in time management.

• Able to remain calm, objective, and decisive in crisis situations.

• Collaborative team player who fosters a positive and productive work environment.

• Demonstrates fairness, consistency, and sound judgment in all interactions.